What should I do if my package was delivered but I can’t find it?

If your package shows as delivered but you cannot locate it, please first check around your property for any secure places where it may have been left, such as porches, garages, or with neighbors. It’s also helpful to verify that the shipping address provided at checkout was correct. If you still cannot find the package, please contact our customer support team as soon as possible. We can assist you in filing a claim with the shipping carrier and help you determine the next steps. In some cases, we may be able to offer a replacement or refund, depending on the situation.